With VAT relief you'll pay
£399, saving £80 of VAT.
You do not need to be registered disabled or eligible for any other benefit to qualify for VAT free mobility goods.
You are eligible if either yourself, or the person you are purchasing the goods for are chronically sick, have a disabling, chronic or terminal condition, and the goods are for personal / domestic use only. Charities are also eligible by providing their charity number.
At checkout, enter the name of the eligible person, along with their disability / long term illness in order to qualify for VAT relief.
Businesses and people who do not qualify for VAT relief will pay the price that includes VAT i.e. £479.
For more information, please see our VAT relief page
here.
On Saturday 15th August, Assist Mobility will be showcasing the wonderful range of byAcre rollators at Superhero Series in Windsor. Fill out the form below if you'd like to be reminded nearer the time.
For a full list of our upcoming pop ups click here.
The Five Whys
Thoughtfully designed to make you feel safe and get closer to your worktops, bathroom sinks, furniture etc., whilst complementing and blending in at home.
The wheelbase is slightly wider than the handles to protect you from hitting your hands when navigating through tight areas such as door frames
Engineered to brake and manoeuvre using just one hand, with 360° stability and manoeuvrability from its silent, gliding and independently turning wheels.
Fast delivery as it ships from the UK - some assembly is required for the wheels.
Includes an easy-to-clean tray to transport your tea and biscuits and a convenient basket to house your belongings.
Description
Design
The beautifully crafted rollator is designed to assist you like a faithful butler. Its Scandinavian design allows it to blend into your home, but like a butler, it is there as soon as you need it.
Although it is designed for indoors, it can be used on the terrace, patio or balcony.
Reassuringly Stable
Unlike the outdoor-focused Ultralight and Overland, byACRE made the conscious decision to slightly increase the weight of the Scandinavian Butler. Weighing 10kg, it allows you to feel safe and grounded no matter what room of the house you are in. With its durable and dependable steel frame, you'll always feel at ease, even when leaning on the side of the frame.
360 Degrees of Freedom
The eight large wheels allow you to turn on a sixpence. The thoughtful design of the frame allows you to stand upright inside of it, rather than lean onto the rollator like some other brands.
The wheelbase is slightly wider than the handle, this is intentional as it protects you from hitting your hands or elbows when navigating through tight areas such as a door.
Please note: The wheels of the Butler require fitting to the frame. For transportation purposes these are separately packed, safely within the box.
Functional and Aesthetic The design of the Scandinavian Butler ensures that its shape permits you to get as close as possible to your countertops, tables, sinks and appliances. In fact every type of furniture or object where you would need the extra stability that the Butler offers.
Wheels that Glide
You'll glide effortlessly and in silence throughout your home due to the soft rubber-coated wheels. You'll have your freedom back as each wheel moves independently, and at the same time will not mark your floors or tiles. The Butler is designed to make it easy to move over thresholds in the home, such as navigating from the living room to the patio.
Single Brake Bar
The brake handles two situations. Firstly, you can apply gradual pressure to it in order to slow you down. Secondly, you can click it into a fully locked position via a single-handed squeeze. Once in that position, you can use it as your rock, helping you get up off of the sofa or safely lowering you into bed.
Soft and comfortable handle
The handle guarantees a good posture along with a soft, comfortable grip that flows with the shape of the rollator. It compliments the frame colours in a subtle and natural way. The choice of handle material is faux leather, it looks natural and exclusive while being extremely tactile and warm to touch on those chilly winter mornings. The handle is shaped as one piece, that follows the shape of the rollator. It offers you all the support you need while only having one hand on the handle, which frees your other hand to get on with your daily activities.
The Butler's Basket
The Butler basket is thoughtfully designed for everyday use. Crafted from grey cotton with warm, brown faux leather detailing. Easy to attach and remove, keeping essentials handy with practical side pockets helping organise smaller items such as glasses, books and magazines to TV remote controls and mobile phones.. The comfortable shoulder strap enables the bag to be carried easily.
Please note: This is the updated byACRE Butler. Images are for illustrative purposes and some may show the older version with a felt basket.
The Butler's Tray
The complementing tray is always with you. Crafted from birch wood, the tray combines a smooth surface with a non-slip cork section – offering stability while keeping the design light and elegant. Ideal for transporting your dinner from the kitchen to the table, or eating your tea and biscuits from.
Shipping
The Butlers are dispatched from Assist Mobility's UK-based warehouse. We aim to get it to you within 48 working hours of your order being placed.
Videos
The Butler around the home
The manoeuvrability of the Butler
Getting Started Guide
Specification
byACRE Scandinavian Butler
Maximum User Weight 150kg / 23st 6lbs
Length 63.3cm / 25"
Height 83.5cm / 33"
Width 58.8cm / 23.1"
Handle Height Range 83.5-97.5cm / 32.8" - 38.4"
Width Between Handles 43cm / 16.9"
Grip to Brake 7.7cm / 3.3"
Wheels Diameter 4 double wheels with 18 cm in diameter
Wheels ABS coated with soft rubber
Material Steel frame, Aluminum, POM and PA
Weight 10kg
Boxed Dimensions (W x H x L) 58 x 51.5 x 72 cm - 12 kg
This is a good rollator but I find it just a tad wide for my one bed flat.
Also, it was quite difficult to assemble particularly attaching the brake cable to the wheel at one end and the handle at the other. It was incredibly tight and I needed two extra people. It wouldn’t add much to the dimensions of the box to come preassembled.
B
Brenda
It took my husband a long time to attach yhe brake cables to the wheels. I would never have been able to do this on my own. Please make the packaging bigger so it can be delivered complete
M
Miranda Ward
Dangerous and unuseable
No matter how we tried the brakes would not work and rollator had to be returned
P
PAT BRADLEY
Scandinavian Butler
Really pleased with rollator easy to assemble and use. Looks more modern than a lot of rollators. The tray and basket really useful. The only other thing I would have wanted is a small hook to attach a water bottle but otherwise very pleased.
As usual easy to order and delivery as promised.
Understandably this is a significant purchase to make. The below graph displays how much the rollator works out costing you per day over 1, 5 and 10 years of ownership. We hope this provides an insignt in to the value (and freedom) the rollator will provide you over the course of ownership.
If you're interested in other options, consider exploring our selection of
rollators and walkers.
£1.09 per day over 1 year
£0.22 per day over 5 years
£0.11 per day over 10 years
Frequently Asked Questions (FAQs)
Why Assist Mobility?
A customer once described purchasing a mobility aid to us as "buying an unwanted necessity". This statement has stuck with us and became a key tenet of our company.
Our focus is to make it as frictionless as possible to purchase from us by;
We are honest, caring and want to ensure you are happy. You will always speak, email or chat with a UK-based customer service expert. Please read our reviews to understand how we treat our valued customers and the quality of products we supply.
Having highly knowledgeable advisors who know the products inside out so you can rest assured you'll be purchasing a product that suits your individual needs.
We understand that the transition from making a purchase in-store to online can be a daunting one. So we aim to provide a website that is easy to browse and navigate, with clear and detailed descriptions.
How can I place an order?
You can purchase by adding the product to your basket and using the online checkout process. If you feel more comfortable, please call us on 020 8638 6308 where a member of our customer service team will be more than happy to take your order over the telephone (along with answering any queries you may have).
What happens after my order is placed?
Upon placing an order you will receive a personalised courtesy email from a member of our customer service team. In addition, you'll be emailed a receipt confirming what you ordered.
Once your goods are ready to be dispatched we will email you the tracking information so you can follow the journey of your item(s) to their end destination.
You may contact us at any time during this procedure if you have any queries whatsoever.
Can I return the product if I am not 100% happy with it?
We hope you love your Assist Mobility product but if you are not happy with your purchase, simply return it to us unused, in its original packaging and in a saleable condition (at the full discretion of Assist Mobility), within 14 days of receiving the item.
In the case of an outdoor rollator, wheelchair etc. only tested indoors on a smooth surface. Not used outdoors by any means. The cost of the item will be refunded to you once the return has been processed.
Where do you deliver to?
We offer shipping to customers within mainland UK. For byACRE products we also ship to Northern Ireland and Guernsey at no extra cost.
I want to make a purchase on behalf of a business or charity; is that possible?
We are happy to provide official quotes in PDF format for any mobility product you see on our website. You can use our helpful self-service tool below to get a quote in seconds.
