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Happy Customer Reviews

Based on 1527 reviews
90%
(1370)
7%
(108)
2%
(34)
0%
(6)
1%
(9)
Fantastic service

Very quick and efficient with the process, very kind on the phone and a very speedy delivery. Products are perfect. Thank you for your fantastic service.

Light as a feather

I wanted an ultra light rollator with an integrated seat because there is never any seating available outside hospitals /GP practices / clinics etc where I am forced to stand when awaiting for my taxi to ferry me home.This was causing me stress as other models with integrated seating are too heavy for me to lift and handle.
This ultralight model is my saviour. It negotiates uneven pavements and potholes which I can meet when crossing the road. I still drive short distances and sliding this model in and out of the back seat of the car is so manageable for me as I am 85 years old and suffer from painful arthritis in both my knees and spine.I find the impromto seating a blessing when attending lunches in church halls where invariably the seating provided are plastic chairs which are much too low causing me much pain to arise from . Tha Able acre seat is the perfect height for me. I can arise from it quite painlessly.

First Class Engineering

Wonderfully light and a good design, would be surprised if it fits most hips when using the seat, so, if you are heavy in the rear, think about squeezing into it. Found the grocery bag a bit fiddly to use. Apart from that, a good piece of kit for anyone who needs assistance walking

Carbon Ultralight Rollator

I’ve found it’s a quality product, just getting used to it.
Fairly expensive but you get what you pay for.
Still not convinced I’ve got the Grocery Bag fitted correctly so while we are off on a Coach Holiday next week might dispense with it and use my rucksack.
Looking forward to having the support it brings with me whilst I am away.
Thank you.

A stylish mover

I am absolutely delighted with my byACRE Ultralight Rollator.
My children think it’s cool and my taxi driver marvels at how easy it is to,put in the boot.
I love the look and the design. The rollator feels part of me as I walk along. When I travel on the bus it stands neatly with me as I sit in my seat. When I go out for a meal it stands unobtrusively at my table.
The accompanying bag is very smart and adaptable.
On the whole, although it is quite expensive, it is value for the money.
My only reservation is that the seat becomes uncomfortable if sit for a long while (more than 30 mins.)

Lightweight

I bought for one reason, the weight. I have a walker, but it’s heavy, however my ‘old’ one has built in bag on the front and clips together when closed , again built in. Personally I think the elastic lock is fiddly for gnarled fingers, easily lost
Shopping bag is pricey £56 for a shopping bag ! I did purchase but niggled by the price .

An excellent high quality product

The rollator is light to manoeuvre and stylish too !
The weekend bag is so useful and very smart. The rollator feels sturdy , totally supportive & helps me to maintain my independence which means such a lot. A valuable walking companion !

ByAcre Carbon Ultralight: Safe and stylish

The delivery time from this company is outstanding. I ordered it late morning on a Thursday and it arrived by noon the next day. It is amazingly light. I am a 77 year old lady with severe mobility problems, but I can lift this rollator with one hand, just to prove I can!! It is easy to lift and load in the boot of the car, easy to open and fold, easy to manoeuvre, and has very good brakes. I struggled to put on the back rest, despite the ByAcre video, but I found another video on YouTube which I followed with success. This rollator is also sleek and modern looking and I don’t feel ancient, or embarrassed using it. I haven’t given it 5 stars, as in the future I may have a problem. I live in central Scotland and as far as I know Assist Mobility doesn’t have an outlet up here so servicing, when it becomes necessary, may prove to be difficult. I have done an online search, but no one in my area appears to offer servicing for this make of Rollator. Assist Mobility does have a range of videos to guide you through sorting/servicing various things, but this is not really physically possible for me to do. Other than the servicing issue I am absolutely delighted with my purchase.

Ease of use

The rollator is so easy to use and so light, I am able to fold to put into the car with ease, and am able to use while I take my dog for a walk and not worry about getting knocked down when they get excited,thank you.

byAcre Carbon Ultralight

I love this as it is very well made, stylish and manoeuvrable.

Mrs M Lloyd

Bought because it is carbon fibre therefore lighter . I have to lift it into my car and I also like to travel so ease of use is important and it meets all these criteria and it’s easy to fold!

Perfect for my stubborn mother

Perfect for my mother who walks with a stoop unsteady on her feet and was in real danger of a fall. She was so against having one insisting her stick was good enough. So in the end we just bought it, showed her how to use it (which is really easy) and now she uses it all the time. She’s by far much more comfortable and mobile now, and surprise surprise, she agrees it’s better than her stick.

Excellent Service

We are very impressed with the service given and also the acre collator and travel bag

I found that as a little old lady I was not strong enough to put the backrest on ‘I have many mobility problems due to cancer of the spine and many other problems, A man managed to getbackres on with difficulty but I cat remove it

Great Rolllator

We bought this rollator for my mother in law, she’s over the moon with the results.

Walking more upright

We have noticed that it is much lighter than his previous 3 wheeler which makes it easier for me to put in the car. Walking more upright and with more confidence.
Small bag that comes with it is also a useful size for everyday use with easy long pull handle.

Very happy with the walker

Life changing

I’m delighted with my lightweight stroller. I’m on holiday and I’ve been able to walk so much further with its help. Seat is great when I need a rest. Easy to lift into my car boot

Beautifully designed, good walking position, effective brakes, very easy to fold and carry. Slight reservation about the back rest - could it be made higher, and the depth adjustable?

Wonderful Service

I ordered new soft wheels for my Rehasence walker. The company phoned to check I'd ordered the right wheels (I had) and very kindly changed the delivery address to my son's as he was putting the new wheels on for me. Even though he lives on the Isle of Wight where there are sometimes delivery problems the wheels arrived safely in two days. I have nothing but praise for this company's very friendly and efficient service.

Might be good

Didn’t expect it to be so rigid or all plastic . My arthritichands struggling to fit the backrest in spite of following the video. Does its rigidity mean it has to be removed every time I want to pack it into the carrier for travelling? An added time consuming inconvenience ence. Otherwise I continue to enjoy my rollater

Indoor rollator saljol page

The Saljol page rollator is not a cheap piece of kit. But that is the only negative thing about it. (You could also say that you get what you pay for…). It is sturdy, stylish, brilliantly mobile and versatile. It is at the same time a waiter’s trolley, a mobile carrier for household tasks such as laundry and ironing. It is a perching seat for the kitchen. Remove the wooden seat and tray and you immediately have a mobility frame for the toilet. You can sit on the seat and paddle yourself about with your toes, and lastly it becomes an indoor wheelchair because someone else can always push you. The quality of the wheels allows a very tight turning circle and the four-wheel parking brake renders the rollator instantly and solidly immovable , giving absolute confidence to push while you stand up. Impressively German designed (I think) and manufactured, this rollator gets a 6 out of 5 from me.
Assist Mobility’s very high standard of customer care and efficiency meant that I received the product in about 2 days. Full marks to them.

Service with a smile.

Would recommend (and have done so) at every opportunity. Extremely helpful, fast delivery, good price. A pleasure to purchase from you after using the faceless entity Amazon.

Delighted

I'm really happy with my new rollator. It's so light and easy to steer. It is quite expensive but well worth it. Assist Mobility were extremely helpful and give excellent service.

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