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Happy Customer Reviews

Based on 1299 reviews
91%
(1186)
6%
(72)
2%
(28)
0%
(6)
1%
(7)
Love it!

A bit pricey but you get what you pay for and this is worth every penny! It is helping me to build my strength up after a hospital stay. Love the look, the colour, the weight, ease of handling and the fact that I can get out for short walks, and have a comfy rest en route!

Satisfied with service

Promo delivery

ByACRE brake assembly

Needed a bit, ordered it, it arrived in good time. Rang to check and found it wasn’t necessary after all. Operator couldn’t have been more helpful and the return process was completely painless.
Great outfit, I’ll certainly use them in the future.

Love my ultralight

I bought the ultralight even though I already have the overland .
Love the colour . It’s so light to walk with .

I can walk better and it feels like I glide along .
The seat is comfortable for me and even though I’m only 4ft 8ins it’s just perfect . Customer service is second to none and my ultralight was delivered next day 👍

Walking better

Ordered one day and rollator was delivered the very next day. Excellent service from Assist Mobility. Fully assembled ready to use. Ive only used it a few times so far but Im very pleased with it.

P
Rehasense Space LX Rollator
Pauline Hammerton

Very pleased

Gorgeous rollator- I won’t be ashamed to be seen with it!

I’m about to turn 70 and have osteoarthritis in my knee which causes pain and limits the distance I can walk. I was dead set against a walker or rollator as they feel so old… but the byacre range is modern and doesn’t make me feel old before my time. It’s beautiful, light and easy to move.

Red rollator

Rollator arrived quickly and I was impressed by its style.i bought this as it was the lightest I could find. But would like to put accessories on it but that would make it heavier. I need to take this on the bus and as I am only five foot tall it is difficult. Haven’t done the bus as yet though.practising walking round the block to get the hang of it overall pleased.

Out and about again

As advancing years hinder mobility we decided to purchase a rollator that would allow some independence but could convert when needed to a wheelchair. I had a very helpful telephone conversation with your Rollz expert and decided the Rollz Motion Performance All Terrain 2 in1 would suit our needs and my husband’s tall 6feet 4 inches tall frame. From Assist Mobility to the North of Scotland delivery was under a week. I am delighted with our purchase , it is solid giving confidence to user who’s walking is not so steady now and once I’d mastered the red lever converting it to a wheelchair chair only takes seconds. I am 76 and found pushing my husband in the wheelchair not too difficult, the added bonus is the “kerb” pedal which makes it easy to go up and down kerbs.
I am able to collapse put the rollator into the car, because it is such a sturdy item giving confidence when walking it is reasonably heavy but for us the advantages outweigh minor disadvantages . Came well packed and once wrappings were removed it was immediately ready for use . I have already recommended Assist Mobility to my son in law’s mother.

Too soon

1.Excellent machine
2. Softer tyres should be standard
3. Seat badly located
4. Back rest should be further back to allow better seating
5. Should have bell or buzzer to let other pavement user aware of your presence
Overall view: 7 out of 10

A mixed review

The product is superb; buying was less than satisfactory. I wanted to view before buying. I was offered John Lewis in Kingston- far too remote. I was told you had someone in Cambridge. It transpired he didn't have the size required. In the end I accepted the product with collection if not suitable- I guessed it probably would be. Rayleigh is not Mars. I would recommend the product but not the seller

Dear John,

We are sorry we couldn't provide you with a demo of the wide track within the time frame you needed. To remedy that inconvenience, we did however offer you a free return at our expense should the beautiful byACRE rollator not be suitable for you.

Best regards,

Donna

Stan r

I got my red ultra lite on Wednesday 5th march well pleased with it it has given me a new lease of life my drive Rollator was far to heavy for me to handle in and out of the car customer service was excellent i am looking forward to getting out a lot more when my son seen the ultra litehe said it was like steroids on wheels I totally agree I am well pleased with it many thanks for good service

Report

Excellent for support and walking in off-road conditions much admired by other members of the group I go to.

M
byACRE Day Pack
Margaret Porter
Day bag

Very pleased

M
byACRE Day Pack
Maureen Allison
Freedom at last.

The off roader has taken me on tracks,shingle
pathways, grass, and even to my daughters allotment.The seat is a bonus as we take our coffee.I have not used the carry bag yet waiting for my holiday .
I am 81 years old, female, and feel well supported.Having two old replacement knees I
hope to keep walking for several more years. Having used sticks in the past rollaters are so much easier I am hoping it will prevent me from
having falls.

Excellent bag for travelling

I purchased this bag to transport my rollator for my upcoming cruise, which will be delivered to my cabin with my luggage. In the past I've noticed passengers who require wheelchair assistance having difficulty carrying their rollators when being assisted by the designated personnel whilst embarking / disembarking the vessel.
I would like to thank the staff at Assist Mobility for their wonderful support and advice.

On my way

Easy to assemble and very easy to open and close. Cane holder only fits 1 cane so ordered another one. The holders detach when Rollator is closing. One of the inserts on the shopping bag came apart during first use. Getting accustomed to the lightness of the Rollator, used locally so far.

Brilliant purchase

Was unsure as quite expensive to buy, without seeing, the carbon fibre rollator so went to John Lewis. Just to say as soon as I felt how much lighter it is compared to my Let’s Fly rollator I bought one. Ordered on the Monday and it was delivered on the Wednesday. Would definitely recommend to anyone thinking of purchasing one.

Excellent what else can I say would recommend to anyone who has a walking stick

Totally transformed my mobility. Really enjoying being out and about once again. Such a stylish walker and lightweight too. Very happy.

Best Rollator!

Just received my new Byacre Rollator and I love it! Wow, what a difference it makes for me! I am no longer stooped over a Rollator - my posture has really improved

The Rollator is so lightweight and I can independently lift it in and out of the car.

The Rollator is not cumbersome and it makes me want to use it rather than I have to use it

I would recommend this Rollator to anyone that needs support when walking

Neat and unobtrusive

Simple unobtrusive stick holder, 2 stick size supports provided.

Millport

The reason I purchased my lightweight rollator was because of doing a 10 mile walk round the island of Millport for my 80 th Birthday, and to raise Money for Osteoporosis. I have no photographs as yet.

Trusted Friend Bluey

The Ultra Carbon Light weight Rollator has transformed my walking from using a stick which was pulling my body to one side & increasing pain considerably to almost zero - its light to lift into & out of the car boot & stores neatly indoors - at 91 years of age my scepticism has been proved wrong but how grateful I am to own this new friend .

Freedom at last

Straight out of the box I was delighted with the confidence and assistance it offered. I am walking again’heel and toe’and it’s so smart people want to know where I bought it. Which incidentally was a smooth process with your helpful and knowledgeable staff. Thank you

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